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CWA Convenes Unions, Researchers on AI and the Future of Work at Global Conference
CWA Convenes Unions, Researchers on AI and the Future of Work at Global Conference
News

CWA Convenes Unions, Researchers on AI and the Future of Work at Global Conference

Representatives from more than twenty unions, from the U.S. and globally, convened with academic researchers to discuss the impact of AI on workers across various industries.

CWA Convenes Unions, Researchers on AI and the Future of Work at Global Conference

Debbie Goldman Disconnected Book Cover
New Book Explores How CWA Service Reps Battled For Quality Jobs in their Call Centers
News

New Book Explores How CWA Service Reps Battled For Quality Jobs in their Call Centers

During her career, former CWA Research Director Debbie Goldman saw, firsthand, how telecom companies moved to employ technology in increasingly hostile ways for call center workers.

New Book Explores How CWA Service Reps Battled For Quality Jobs in their Call Centers